Your Privacy Matters

Privacy Policy

Last updated: May 4, 2026

EDTS ("Enhanced Dispatch & Trucking System", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform at edtruckingsoftware.com.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

Information You Provide

  • Account Information: Name, email address, company name, phone number, and password when you register.
  • Business Information: Fleet details, driver information, dispatch data, invoices, and other operational data you enter into the platform.
  • Communications: Messages you send to our support team.

Information Collected Automatically

  • Usage Data: Pages visited, features used, time spent, and actions taken within the platform.
  • Device & Log Data: IP address, browser type, operating system, referring URLs, and error logs.
  • Cookies & Tracking: Session cookies and similar technologies to maintain your login state and improve performance.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the EDTS platform
  • Send administrative messages, updates, and security alerts
  • Respond to customer support requests
  • Analyze usage patterns to improve features and performance
  • Detect, prevent, and address technical issues or abuse
  • Comply with legal obligations

We do not sell your personal information or your business data to third parties.

3. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption in transit (TLS/HTTPS) and at rest
  • Access controls limiting who can view your data
  • Regular security reviews and monitoring
  • Secure, redundant cloud infrastructure

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

4. Data Retention

We retain your account and business data for as long as your account is active or as needed to provide services. After account termination, we retain data for a reasonable period to comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion of your data as described below.

5. Cookies

We use cookies and similar tracking technologies to maintain sessions, remember preferences, and analyze platform usage. You can control cookie settings through your browser; however, disabling cookies may affect platform functionality.

Types of cookies we use:

  • Essential Cookies: Required for authentication and core platform features.
  • Analytics Cookies: Help us understand how the platform is used (anonymized where possible).

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal retention requirements.
  • Portability: Request your data in a structured, machine-readable format.
  • Objection: Object to certain types of processing of your data.

To exercise any of these rights, contact us at edtruckingsoftware@gmail.com.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date. Continued use of the platform after changes constitutes acceptance of the revised policy.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

EDTS — Enhanced Dispatch & Trucking System

Email: edtruckingsoftware@gmail.com

Website: edtruckingsoftware.com

Updated: Jan 5th, 2026